Faq

In order to answer that question, one must first be aware of the religious overtones Surrounding the cutting of the hair. In the South Indian religion of Hindu, deities are Represented by images and idols symbolizing divine powers. Worshipers tithe Money and may make other various material offerings of value such as jewelry or Food to these gods at the temple. Women may even offer their hair as something that Is valuable to them, as an act of humility or surrender of ego. The women's hair is Cut, and often their heads are shaved. This may or may not be done by another Hindu, and may or may not be done at the site of the temple. Much of this hair is then Gathered and sold to wig makers, and the money is allegedly used to maintain the House of worship, as well as charities and other good works sponsored by the Temple.

Remy: The head and tail of the hair is kept in same order. Cuticles are not removed and are in same direction.

Non-Remy: The head and tail of the hair is mixed this hair used to make lower grade quality SGI HAIR only deal with REMY HAIR

Remy Single drawn: Virgin single drawn hairs is hackled and trimmed on one side and the sizes differ from lower size to upper sizes referred.

Non Remy Double Drawn: Is hackled and trimmed on both sides and it will have uniform sizes both side.

The head and tail of the hair is mixed

Yes you can! We always recommend using a heat protectant spray and on a side note some ladies wash them first to take off the vitamin enriched coating.

Absolutely, try staying away from shampoos with sulphate in them and use hydrating conditioners! Leave-in conditioners and heat protectants will prolong your hair extensions life span.

ONLY wash your Hair extensions when they look like they absolutely need it! As they are not attached to your scalp, they don't receive the natural oils as our own hair does! So there is no need to wash them as often as you wash your own hair.

The lifespan of our Hair extensions is anywhere from 12-24 months, depending on their usage and how they are cared for and maintained.

Machine weft - The hair which is sewn with machine at the top is known as machine weft Hand tied - Hair which is manually sewn at the upper side is known as hand weft

Naturally The Indian women hairs are approximately 50 to 85 % are natural black And approximately 85 to 100 % natural brown so in your orders would be approximately So your order will be Natural black #1B, Natural brown, Natural gray

There is NO MOQ you can order as much as you want

It’s not a Industrial products so that it could not be the same in size or all the pack look same Or all in same as every time

It’s a natural collection different type of women so it could not be the similar to the sample or previous orders so that we could not give any guarantee

But we do our maximum effort to do our best.

Sizes measured from the top to end of the bottom please view the images and follow to measure the products.

A: To pay for your order online, follow the steps below:

  • 1) Select the order and click the "CHECK OUT" button
  • 2) Enter your Shipping details on Registered form
  • 3) Choose payment method on the checkout page
  • 4) After payment we will send you order confirmation by SMS to your registered mobile number
  • 5) We will share you the tracking number as per the timeline delivery

A:We accept the following payment methods:

Credit cards:VISA, MasterCard, PayPal and American Express.

Interact: You can pay for your sample or wholesale order online

Our shipping facility is currently located in Chennai, India

A: Here is how you track your order:

Log into MY ACCOUNT to view the status of your order Track your shipment by using the tracking number

provided to you once your item(s)  have been shipped. You cannot track your order before it has been shipped.

DHL

http://www.dhl.co.in/en/express/tracking.html

If you don’t know what your tracking number is or if you’re having difficulty tracking your package, feel free to contact or what’s up our service department for assistance. +919884333534

A: If you can't track your order using the tracking number provided:

1. Please contact the SGI HAIR to confirm whether they have provided you with the correct tracking number. Please also check if they have changed the shipping information. You can contact the supplier using our instant messenger tool, chat with us or click contact us to send us messages.

2. Please contact the shipping company to confirm if the order was dispatched. Sometimes shipping companies take 1-2 days to update new delivery information on their website.

A: Normally the package can be delivered with 3-5days, the length of time in which you receive your order will depend on many factors such as the shipping method as well as the location of the shipping address.

Once your order has shipped, you will receive a tracking number by email, enabling you to track your order.

A: If you decide to cancel your order you can contact our customer service department and they will assist you in doing so.

A: Your order had been canceled for the following reasons:

Item(s) became unavailable after your order was placed

Difficulty in processing your payment information Inability to ship to the address provided

If you have questions or would like to place a new order please contact us

A: We can quickly email you a link to reset your password. Click here to go to the log-in page and then click "Reset Password".

A: The refund caused by order cancellation, refund agreement or Mediation will be process instantly from UNICE account. However, it may take 7-10 business days for it to display on your credit card statement.

DHL can arrange insurance for Shipper covering the actual cash value in respect of loss of or physical damage to the Shipment, provided the Shipper completes the insurance section on the front of the waybill or requests it via DHL’s automated systems and pays the applicable premium. Shipment insurance does not cover indirect loss or damage, or loss or damage caused by delays.

Duties or taxes

The prices listed on this website do not include relevant overseas duties and other custom charges that the package may incur when entering the country of destination.

Please contact your local customs agency to determine taxes and duties (if any) that will be applicable for your shipment.

These charges vary from country to country and are not covered by Shree Ganesh Indian Hair.Missing of shipment

After shipping / dispatching of your goods once tracking number provided by SGI HAIR to your reregistered Email id

We are not responsible for missing or damage for your goods .It’s your responsible to track and contact your local shipping company to collect further details about your shipment

Along with your tracking number. But you can claim your value of the goods if you insured for your shipment contact to know more details

Of course you can claim the value of the shipment if you did insured the shipment.

Delivery / Dispatching:

Sample kit as soon as get the confirmation of the payments or within 1 to 3 business working days

For Wholesale order Shipments are made depending on the quantity of the order and its depends on your selection of Textures of hairs and stock availability on hand

We take Minimum 5-7 business working days

Shipping:

Orders would be shipped out according to the confirmation of the Invoice

After your 100% advance payment is full has been received and your hair order will be shipped. We want every customer to be a satisfied we work very hard to insure that the merchandise we sell is of the highest premium quality

IF YOU WOULD LIKE TO return UNSATISFIED PRODUCTS we will accept returns for refund or replacements within 15 Days after receipt of the package.

We also charge a $100 restocking fee.

  • Returns are accepted for unused goods only.
  • No returns or exchanges will be accepted for product that has been used.
  • No refund or exchanges will be accepted for product that has been received over 15days from the date of delivery

yes, we do customization brand packing for this service we need you to share your business logo and business details to print on packing.

Yes it is natural lengths.